Frequently Asked Questions

Everything you need to know about our premium fashion collection.

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I determine the correct size for me?

Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you already own to ensure the perfect fit.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached.

What materials are used in your garments?

At Collars, we prioritize quality. Our products are crafted from premium fabrics including long-staple cotton, sustainable linens, and high-grade wool blends.

Can I track my order once it has been shipped?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.